Updated: March 2020
Terms and Conditions
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEBSITE. ALIREAZ INC RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
ORDER APPROVAL and ORDER PICK-UP
Customer is fully responsible for final proof and layout approval prior to the printing process. ALIREAZ INC is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product Size INDEMNITY. By submitting the above document to ALIREAZ INC "I agree to the following terms". I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed, and that I assume all responsibility for typographical errors. ALIREAZ INC will make several attempts to contact Customer when packages are ready for pickup. A customer has up to 15 days to pick up the package(s) from ALIREAZ INC's facility. If Customer does not pick up the package(s) within this time period, the package(s) will be discarded, and ALIREAZ INC will not be held liable for the discarded item(s). Please be advised that courier pickups are not permitted, and customers must pick up their own orders.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website. It is strictly prohibited to redistribute copy or republish any of the material on the ALIREAZ INC web site. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner's exclusive rights prohibit the reproduction of any original work. ALIREAZ INC policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not ALIREAZ INC, are entirely responsible for all Content that you use from ALIREAZ INC Gallery or send, upload, post or transmit via the Service. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of ALIREAZ INC or any third party. ALIREAZ INC does not control the Content posted by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will ALIREAZ INC be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account. You acknowledge that ALIREAZ INC does not pre-screen Content, but that ALIREAZ INC and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that ALIREAZ INC may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of ALIREAZ INC, its users and the public. GOVERNING LAW ALIREAZ INC is based in New York City, New York. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in New York. NY. You agree to submit to the jurisdiction of New York, NY courts and agree that venue in these courts is proper in any such legal action or proceeding. DESIGNING FILES ALIREAZ INC does not provide any design files.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. ALIREAZ INC is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes. All artwork, designs, and images must be provided in a minimum of 350 DPI and CMYK color mode. ALIREAZ INC is not responsible for images printed as fuzzy, distorted or pixilated due to the customer provided artwork. Additional fees may apply for the files larger than 30MB.
ADDITIONAL FEES FOR 2ND PROOF
The first proof for each order is free (included in the printing price). Replacing any files after the first proof has been sent will result in additional charges for each file replacement. $100.00 fee applies to the following products: Banners, Business Card, Bookmark, Club Flyer, Collectors Card, Door Hanger, Event Ticket, Hang Tag, Postcard, Rack-card, Rip-Business Card, Rolodex, Roll Label, Sticker, Table Tent, Tent Card, Wide Format Posters, Window Cling, Window Decal, and Yard Sign. $200.00 fee applies to the following products: Envelope, Flyer, Letterhead, Staggered Cut Flyer, and Notepad $350.00 fee applies to the following products: Booklet, Brochure, Calendar, Catalog, CD Package, DVD Package, Mini Menu, Poster, and Presentation Folder
COLOR PROOFING, MATCHING & PRINTING
ALIREAZ INC is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion, and placement, but not color or density.
ALIREAZ INC will try it's best to match the gradient density of each color; ALIREAZ INC is not liable for the final appearance of a color. Important: Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet and run at the same time. Application of UV Coating may affect or change the appearance of the printed colors. ALIREAZ INC is not liable for the final color appearance of a UV product/s. Tent Card: High-quality full-color digital printing for quantities of 25 and 50. We cannot guarantee the facility in which your order will be printed. In the case of a mechanical issue in one of our facilities, we may print your order in another facility to ensure you receive your order in a timely manner.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated", we recommend you not use colors with high color density. By this, we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
ALIREAZ INC will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. If a job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. The minimum is $25 (20%-35% of total transaction)Once the order has been placed successfully, No Refunds are issued for the Logo and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to the customer and has no resale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit. Customer must notify ALIREAZ INC within 3 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 10 days (on their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. All orders that are being returned must be shipped by the customer's own expense.
Coupons cannot be applied to orders containing custom quotes and fixed price product.
ORDER SHIPPING & DELIVERY
ALIREAZ INC will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall ALIREAZ INC be liable for any consequential or damages resulting from any delay in shipment or delivery. All ALIREAZ INC customers agree not to hold ALIREAZ INC liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond ALIREAZ INC's direct control. ALIREAZ INC shipment and delivery dates are calculated based upon estimates provided by our suppliers. ALIREAZ INC will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Please allow one day for receipt of labeling and billing information before counting turnaround time for shipping from UPS. For example, if you are quoted a shipping time of 3 business days from February 3rd, please allow the first day for ALIREAZ INC to relay your information and for UPS to pick up, and the following 3 business days/non-holidays for your shipment to arrive. Please be advised that we do not combine different items or orders for shipping. Due to the nature of gang-run printing, each item may be placed on a separate batch, and each batch may be completed at a different time than the rest of the items on the order. Thus, we ship each item separately to ensure you receive your products as soon as they are ready. We may combine shipping for items that have the same options, such as paper stock, quantity, etc.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done within 30 days from package shipment. ALIREAZ INC is not responsible for 3rd party shipping errors, omissions or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, ALIREAZ INC will reship the package with corrected address and charge an additional shipping fee for the shipment.
CREDIT CARD CHARGES
Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. (A valid photo I.D)
We work with all kinds of broker however, time to time we may request to provide us with proof of your store and/or you're designing. If you're a broker, we require that you place a minimum of (5) five orders per month in order to keep your account active. If for some reason there is little or no activity on the account, the account is subject to conversion to a retail account. We reserve the right to refuse service without disclosing a reason.
All prices are subject to change without notice, no adjustments will be made.
LIMITATION OF LIABILITY
In no event shall ALIREAZ INC or its licencors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not ALIREAZ INC has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from ALIREAZ INC or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall ALIREAZ INC be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
If there are any questions regarding this Terms and Conditions you may contact us using the information below.
E-mail: email@example.com Hotline: +1 786.310.1252 Cell: 484.254.7329 (ALIREAZ) Fax: +1 718.744.9282